Customer Service Adviser - Shrewsbury

£9.50 per hour - Temp to Perm - Office
Ref: 196 Date Posted: Monday 20 Jun 2022
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Our client, a family run well established Shrewsbury based company, requires a Customer Service Adviser on a temporary to permanent basis.  This role can be term time only if suits ideal candidate.

The successful candidate will be required to work as a team liaising with customers via the telephone.

Key Responsibilities:

  • Receiving orders via the telephone
  • Processing orders onto the computer system
  • Entering Purchase orders onto the computer
  • Making outgoing telephone calls to confirm orders for next day delivery.
  • Cash handling
  • Query Resolution
  • Making outbound calls, building relationships with clients, advising of products / services etc.

Person Specification:

  • Excellent communication skills.
  • Excels at building rapport
  • Computer literate in Word, Excel, Outlook, PowerPoint, CRM or similar.
  • Organisational skills
  • Be able to work in a fast paced environment.
  • Attention to detail.
  • A willingness to learn new skills quickly.
  • Flexible attitude and attention to detail with a strong emphasis on team work.

In return our client is offering:

  • A very pleasant working environment (with parking)
  • An hourly range of £9.50 per hour
  • Hours of work are Monday to Friday 9.30 - 3.30pm (hours negotiable)
  • The successful candidate has the option of working term time only.